IP Blocked by WordPress

• 

  tanikel · Member · Jan 5, 2024 at 5:07 am

  • Copy link
  • Add topic to favorites

  Hello,

  I failed to provide the correct password and now my IP is blocked by WordPress or Defender. My hosting site Blue Host says that nothing is blocked on their end.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staartmees · Member · Jan 5, 2024 at 5:42 am

  • Copy link

  We can’t help as your site isn’t running on the wordpress.com platform. You must take a look in the documentation of Defender to unlock your ip.

• 

  staff-doublebassd · Staff · Jan 5, 2024 at 6:04 pm

  • Copy link

  Hey there,

  The IP address may appear different if your site is behind a reverse proxy(it would most likely be set up on Bluehost’s provider’s server). Our Jetpack staff can most likely fix that for you on our end. You can reach out to the team at
  
  https://wordpress.org/support/plugin/jetpack/
  
  Or if you have a paid subscription, you can reach out to:
  
  https://jetpack.com/contact-support/
  
  Thanks!