iPage has a bug with WordPress Essential Sandbox

  • Unknown's avatar
    roxymarck · Member ·

    I am trying to publish the Sandbox version of our WordPress site. The first attempt resulted in 404 Error. Now the Sandbox will not publish. My host, iPage, says they have a bug which is causing this problem. They have no estimate for resolution, will not refund the fee but will be happy to publish it for $100. Is there anything WordPress can do to motivate iPage to fix their bug?

    The blog I need help with is: (visible only to logged in users)

  • avydun · Staff ·

    Your site http://roxymarckcom.ipage.com/ running on iPage http://www.ipage.com/ is not associated with WordPress.com in any way.

    It’s likely a self-hosted WordPress (WordPress.org) site and not a WordPress.com site.

    The current community forums we are on is meant for questions related to WordPress.com account/sites.

    For questions related to self-hosted WordPress (WordPress.org), you will have to ask on self-hosted WordPress (WordPress.org) community forums. Note that you might need an account to post on self-hosted WordPress forums. You can create one here.

    Alternatively, I suggest you speak to iPage customer support team for any help related to iPage.

    You can learn the differences between a self-hosted WordPress (WordPress.org) site and a WordPress.com site here.

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