Iphone and Ipad Apps

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  watchum · Member · Dec 18, 2013 at 8:09 am

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  Since the new two step security process, the Iphone and Ipad applications do not work. They start working but since yesterday evening non of them can recognize me. I have no pb with wordpress.com web site, it’s just the App. Is it from you or do I made a mistake in the two step process?
  Thank you

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 18, 2013 at 7:23 pm

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  See here http://en.support.wordpress.com/security/two-step-authentication/#disabling-two-factor-authentication

  You can use this link to reach the password reset page
  https://en.wordpress.com/wp-login.php?action=lostpassword
  Then scroll down and click the “Need More Help?” link next to the button, and fill out the form. Our account recovery team will get back to you by email so you can discuss the options in private.

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  timethief · Member · Dec 18, 2013 at 7:24 pm

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  P.S. I’ll also tag this thread for a Staff foolow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  jackiedana · Member · Dec 18, 2013 at 7:57 pm

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  You will need to create application-specific passwords for each mobile device. This should only have to be done once per device:

  Enable Two-Step Authentication

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  timethief · Member · Dec 18, 2013 at 8:42 pm

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  @jackiedana
  Thank you.