iphone, and you suck

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  mathcoachblog · Member · Jul 22, 2014 at 2:22 am

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  I pay actual money to keep a blog with you folks, and have tweeted you twice regarding this obnoxious message which appears on my iphone when I try to access my blog there. What the hell does this mean? What do I need to do? And screw you all for not checking twitter now and then, and making me come here….

  https://pbs.twimg.com/media/BtHEFVgCMAABLab.jpg:large

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 22, 2014 at 2:29 am

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  If you have a paid upgrade, please use the “Contact Support” form, where you will receive a choice of having staff answer your question publicly or privately.
  From: http://en.support.wordpress.com/help-support-options/

  Here’s the link for the forum for the WordPress iphone app so you can post there and make our developers aware of your issue. http://iphone.forums.wordpress.org/

  See also: http://ios.forums.wordpress.org/forum/how-to-and-troubleshooting

  If you don’t have a username account at WordPress.org, click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to to those forums.

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  timethief · Member · Jul 22, 2014 at 2:31 am

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  Security »Two Step Authentication – Application-Specific Passwords

  Enable Two-Step Authentication

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  mathcoachblog · Member · Jul 22, 2014 at 2:40 am

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  lovely, any apology for missing my requests on twitter? Or is this just automated shit?

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  timethief · Member · Jul 22, 2014 at 2:42 am

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  This is a peer support forum and I am a Volunteer.

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  mathcoachblog · Member · Jul 22, 2014 at 2:50 am

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  In that case….I apologize, and I appreciate your time. I also question why I am paying to host my blog here.

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  timethief · Member · Jul 22, 2014 at 2:56 am

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  You aren’t paying for web hosting. The blog and the web hosting are free of charge. The upgrades we purchase are very specific.

  If you have a paid upgrade, please use the “Contact Support” form, where you will receive a choice of having staff answer your question publicly or privately.
  From: http://en.support.wordpress.com/help-support-options/

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  rachelmcr · Member · Jul 22, 2014 at 10:44 am

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  Hi there,

  I’m sorry we missed your messages on Twitter. We try to keep an eye on messages coming to us through social media, but we aren’t able to reply to everything that comes in that way — the best way to make sure your message gets through to support staff is to contact us directly through our contact form, as timethief mentioned.

  If there’s anything more I can help with, please let me know!