iPhone App error message…

  • Unknown's avatar

    Not really that important, but I cannot view my own site through the app on my iPhone. It works fine through the app on my iPad, so I’m a little confused as to why it would be different through my phone. Anyone else having this same issue?

    The specific error message reads:

    “Error
    The certificate for this server is invalid. You might be connecting to a server that is pretending to be ‘cushmanschronicles.com’ which could put your confidential information at risk.”

    I’ve typed this exact address into my web browser and it works just fine. And I’ve never had this problem on my phone until after the latest update arrived. I’ve also already deleted and re-installed the app as well as turning my phone off and on again.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    There are multiple threads on the same issue and I’ve been told there are 30 more in the iOs support forums so I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  • Unknown's avatar

    Our mobile developers are aware of this issue and are trying to figure out what is happening. This appears to be happening to users who are running the WordPress app version 4.0 on an iPhone or iPad, and is also affecting some Android users.

    They are working to resolve this as quickly as possible, and in the meantime we appreciate your patience.

  • Unknown's avatar

    Thank you for answering!

  • Unknown's avatar
  • Unknown's avatar

    We believe this issue has been fixed. Could you please try again and let me know if it’s working for you now? You may need to force quit the app and fire it up again.

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