IPS address

  • Unknown's avatar

    I recently changed my website from a WordPress one to a Squarespace one. But after I changed the IPS address to point the domain to Squarespace, I realized that there was important information on the WordPress site that I forgot to pull off. Does WordPress keep those old IPS addresses somewhere so that they can be accessed if needed? I could really use it now.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    @wordsfromcoachd

    You can always access your site here:

    http://wordsfromcoachd.wordpress.com/wp-admin/

    Export

    If I’ve misunderstood the issue, or if you have any other questions, please let me know.

  • Unknown's avatar

    This accesses my first blog. I actually used Jetpack to transfer my wordpress blog to a separate website address about two years ago. So it was under a separate wordpress account, but here is the tricky part: I used the same user name for it, wordsfromcoachd.

    When I try to login now, I just get the word “forbidden.” Can you offer anymore help?

    Grateful

  • Unknown's avatar

    @wordsfromcoachd

    It sounds like you are referring to a self-hosted, WordPress.org site you had hosted elsewhere.

    To clear up any confusion, WordPress.com and WordPress.org are two different entities. You can read more about that here:

    WordPress.com vs. WordPress.org

    Since your site was self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.

    You can find support for a self-hosted WordPress site here:

    http://wordpress.org/support/

    http://codex.wordpress.org/

    If you need professional help for a self-hosted WordPress site, please check out:

    http://jobs.wordpress.net/

    You may also wish to contact your previous host’s support team for more assistance.

    If you have any questions regarding WordPress.com, please let us know.

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