Is Colinear free?

• 

  soothfairy · Member · Apr 6, 2019 at 10:21 am

  • Copy link
  • Add topic to favorites

  I got an email from WP about my Personal plan, which I’d recently allowed to lapse, saying that I’d lose access to some important features unless I renewed, including, “Access to professionally-designed, premium themes”. The email said, “…your premium theme ‘Colinear’ will switch to one of WordPress.com’s free options which will change the look of your site.” But I’m pretty sure I chose Colinear before I subscribed to a Personal plan last year. (I subscribed to a Personal plan after being given credit as compensation for massive coding problems arising from a WP update.) Is Colinear really a premium theme?

  The blog I need help with is: (visible only to logged in users)

• 

  kamlesh08 · Staff · Apr 6, 2019 at 11:13 am

  • Copy link

  Hi, Colinear is a free theme, however, I guess you might have done some CSS Customizations which you’ll lose if you don’t renew your Personal Plan.
  I’m also tagging staff members here so that they can help you better on this.
  Thanks! :)

• 

  soothfairy · Member · Apr 6, 2019 at 3:33 pm

  • Copy link

  Thanks, Kamlesh. I didn’t know I could do CSS customisation! So I didn’t. So it’s not that.

• 

  supernovia · Staff · Apr 6, 2019 at 6:44 pm

  • Copy link

  Hi folks, yeah that’s actually a bug in our renewal reminder — sorry about that! We’re working on a fix.

• 

  soothfairy · Member · Apr 6, 2019 at 7:45 pm

  • Copy link

  Hmmm. How about replacing the threatening negative tone with an enticing positive one?

• 

  supernovia · Staff · Apr 7, 2019 at 3:37 am

  • Copy link

  @soothfairy Thanks for that suggestion. We’ll pass it along to the team that’s working on a fix!