Is it a broadband issue?

  • Unknown's avatar
    tinagostravelling · Member ·

    Hi, Thanks for your latest reply. I still cannot access my blogs. I have two screendumps showing the problem which still persists. Can I send them to you direct? There is no provision to upload files from here? I can confirm that I am on TalkTalk. There is no faster broadband in the area (BT advertise as being faster, but it is the same exchange). It seems very odd that until a few weeks ago I was using it OK.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    kardotim · Member ·

    When we investigated this issue, we learned that a number of internet service providers based in the UK are now blocking sites listed by the Internet Watch Foundation. IWF flagged a site hosted on WordPress.com; we took the site down (it was in violation of our TOS), but not before some ISPs blocked it. Unfortunately, the blocking was not done very well and some of our servers were blacklisted, preventing our UK users from being able to fully access their sites. We communicated with the ISPs and IWF, and expect that things should be functioning normally soon.

    We regret the inconvenience for our users, and are taking steps to make sure we don’t see a repeat of this issue in the future.

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