Is my WordPress website outdated or faulty?

• 

  test1695 · Member · Jan 22, 2016 at 4:13 am

  • Copy link
  • Add topic to favorites

  I have recently logged into an old account that had a WordPress website. The website is still in use but when I tried to edit the content I ran into a whole load of problems.

  I could edit most of the text but none of the media options work. The ‘add media’ button was useless – I could not add a photo to a page, let alone create a gallery. The WordPress support documentation shows and describes things that are completely different to what my editor looks like which makes me think that the whole program has been updated but my website is stuck on an old platform that doesn’t work anymore. However, it does say version 4.4.1 at the bottom (which is the current version).

  I created a new WordPress website just to compare and the whole thing looks completely different! I also found that I could not log into my old account to access these support forums, I had to use the login for the tester website, even though I can still log in to edit the actual website.

  I have no idea what is wrong or how to fix it. Is my old website outdated? Could someone please help me

  The blog I need help with is: (visible only to logged in users)

• 

  carladoria · Member · Jan 22, 2016 at 3:32 pm

  • Copy link

  Hi there,
  It looks that your older site is a self-hosted site with WordPress.org software. And this is a forum for WordPress.com sites.
  To understand more about the differences between WordPress.com and WordPress.org, visit this link: https://en.support.wordpress.com/com-vs-org/