Is the link button broken?

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  kimgerber · Member · Feb 28, 2015 at 12:20 am

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  The creating a link button seems to be broken. When trying to edit a page that has been on my website for ages am an unable to create any new links. The old ones still work. I follow the instructions: highlight text, click on ‘link’ button, select the permalinked page, click the create link button, and nothing happens. It used to work for me. Links I have previously made still work but cannot add any more. Please help this is my business website.

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Feb 28, 2015 at 3:36 am

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  Can you show me the page in question?

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  kimgerber · Member · Feb 28, 2015 at 12:40 pm

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  Hi, Here is an example page although it is the same on any page I need to do a link:

  https://physiofitau.wordpress.com/wp-admin/post.php?post=111&action=edit

  I need to link the words “Dover Heights” to the page “City East Community College” page which shows the location and has a google map embedded.

  http://wp.me/P30CPA-bL
  Thanks

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  staff-ozmodiar · Staff · Feb 28, 2015 at 5:20 pm

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  Instead of using the existing page option, what happens if you just paste the URL in?

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  kimgerber · Member · Mar 1, 2015 at 7:03 am

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  I tried this, but still nothing!

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  alexjgustafson · Member · Mar 1, 2015 at 5:45 pm

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  Our interactive tools like the Link creator or the “Add Media” button are built in a coding language called Javascript that browsers read. Sometimes when these tools fail, it’s as simple as the browser’s Javascript functions are out of date.

  As a next step, could you make sure you’re running the most up-to-date version of your browser, restart the browser, then retry the link creator?

  We have links to the most up-to-date versions here:

  http://browsehappy.com/

  We recommend Google Chrome or Mozilla Firefox for editing on WordPress.com

  -Alex G.

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  kimgerber · Member · Mar 1, 2015 at 10:07 pm

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  Thanks. I will have my local IT guy have a look and see if we can sort it.
  BTW Thanks for your quick replies to my question.

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  alexjgustafson · Member · Mar 2, 2015 at 12:42 am

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  Sure thing! Just let me know here if that browser update doesn’t fix it up and we’ll move on to next steps. :)