Is the Simple Payments button working

• 

  mrsfife · Member · Feb 26, 2018 at 5:41 pm

  • Copy link
  • Add topic to favorites

  Hi!

  I just moved over to a Premium Plan in order to be able to use Simple Payments and build a shop on my website. I created my first button for Paypal, but when I click through, I get an error saying “Your payment could not be processed at this time. Please try again later.” This is even before I enter anything at all, I simply click on the PayPal button.

  Is there a step I’ve missed? I’m using the email that is linked to my PayPal account.

  The blog I need help with is: (visible only to logged in users)

• 

  mrsfife · Member · Feb 26, 2018 at 5:42 pm

  • Copy link

  Adding the link to the actual product page, which I missed adding in my original query: https://swakrta.com/portfolio/handwoven-green-acrylic-scarf-sale/

  Thank you

• 

  timethief · Member · Feb 26, 2018 at 5:44 pm

  • Copy link

  Hi there,

  Did you use this guide https://en.support.wordpress.com/simple-payments/?

  If you did use it and were not successful please type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

• 

  kokkieh · Staff · Feb 27, 2018 at 6:38 am

  • Copy link

  Hi there,

  I suspect it’s the currency. I see you have the currency on the button set to Indian Rupees, but PayPal doesn’t support accepting payments in that currency. I don’t see INR as an option when adding a Simple Payments button, so I don’t know how you were able to select that currency – it shouldn’t even be possible.

  Please try changing the currency to USD and see if the button works then.