Is the spun theme not compatible with internet explorer?

  • Unknown's avatar

    This theme has display issues with internet explorer 11. The circles are not displaying on the front page. Is there a way to resolve the issue?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Howdy!

    Could you please check to see if Internet Explorer’s Compatibility View is turned on? That setting can sometimes interfere with the display of your site. If it’s on, turn it off.

    http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-10

    Then, clear your cache and cookies, and then take another look at your site.

    Solve Common Browser Issues

    If the problem persists, it would be helpful for you to send me a screenshot of what you see on IE11. You can simply upload the screenshot to your Media Library, like any other image, and I’ll be able to access it from there. Just let me know when I can view it.

    The page at the following link has some helpful tips for taking screenshots:

    Take a Screenshot

    Thanks very much. Looking forward to hearing from you.

  • Unknown's avatar

    Thanks, it’s working now :)
    Could you also help me with another support question that hasn’t been answered yet…
    I added email forwards several times over the last few weeks, but never received email confirmation. I’ve checked all junk and spam mail folders. I really need to get the new email accounts going as soon as possible.

    Many thanks!

  • Unknown's avatar

    Hey Tanya, I will look into this for you. Can you confirm that you have never set up a third-party mail service for your domain? Thanks!

  • Unknown's avatar

    I have not. I purchased the domain through wordpress.

  • Unknown's avatar

    Tanya,

    I was able to create two test gmail forwarding accounts from your WordPress.com site and send/receive successfully.

    After confirming they worked, I sent two emails, one to each of your forwarding addresses. If/when you receive them in your gmail box, would you respond to each email separately?

    If you don’t receive anything, please let me know.
    Thanks very much.

  • Unknown's avatar

    I received the emails from you, thanks for setting this up! The problem was gmail would not let me send emails to myself (@tanyagoertzen.com) for whatever reason, but seems to be working now that you’ve confirmed it all for me. Thanks for all your help!

  • Unknown's avatar

    Aha! Good to know. I appreciate you dropping me a note about that.

    You’re very welcome. Wishing you all the best!

  • The topic ‘Is the spun theme not compatible with internet explorer?’ is closed to new replies.