is there a live chat?
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I need help to get in to my site. Is there live Chat?
I don’t have a site with WordPress.com yet
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Why is there not a chat help at wordpress. I am wasting lots of time trying to log in with no help available. OUCH
I don’t have a site with WordPress.com yet
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Hi there!
Live chat is available for users on plans Premium and above.
I noticed you posted this other thread, where you mentioned accessing a site that’s not hosted with WordPress.com.
To clear up any further confusion, there is WordPress.com and WordPress.org, and they are two different entities.
We, WordPress.com, are a cloud-based platform where we manage WordPress sites, whereas WordPress.org is stand-alone software that you can download and self-host with any other hosting.
You can find more details about WordPress.com and WordPress.org on this support page:
https://wordpress.com/support/com-vs-org/.
On the account you’re reaching out from, there are no WordPress.com sites. Is there any other site you created on our platform that you’re trying to access?
If you’re having trouble signing in to Sliding5galBuckets.com, try with this article:
https://wordpress.org/support/article/resetting-your-password/.If that doesn’t help, you can post to https://wordpress.org/support/forums/ or reach out to your host directly.
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