is there a phone number for support for paid plans?

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  timelymuse · Member · Sep 20, 2017 at 5:41 pm

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  is there a phone number for support for paid plans?

  The blog I need help with is: (visible only to logged in users)

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  uxcitizen · Member · Sep 20, 2017 at 5:47 pm

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  Hello, @timelymuse,

  No, there is not phone support for paid plans, but there is access to live chat support with WordPress.com staff.

  Here’s more details about the support options.
  https://en.support.wordpress.com/help-support-options/

  And of course, there’s support in these very forums so feel free to follow up here with any further questions!

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  arzuozbekakay · Member · Sep 20, 2017 at 5:54 pm

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  Hi timelymuse,

  Unfortunately, the phone support is not available at WordPress.com.

  You can always ask your questions here in the forum or for a paid plan it is also possible to receive Live Chat support.

  Live Chat is available 24/5 and during limited hours on weekends. If available, you can access it via the contact form at https://wordpress.com/help/contact

  If not available, your support request will be sent to Staff for follow up by email.

  Please keep in mind that, you do need to be logged in to the username account that purchased the upgrade in order to access Live Chat.

  Best!