is there a problem with the crop function for imported images?

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  katjamintokyo · Member · Oct 20, 2012 at 8:53 am

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  The last two posts I’ve been unable to use the crop function for imported images (edit image, click and drag mouse, click on crop), which I’ve done for the past 7 months. I’ve not changed anything, so I’m unsure why it’s not working. It’s a great function that I miss! Please advise, many thanks.
  Blog url: http://katjamintokyo.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  provelopassion · Member · Nov 7, 2012 at 7:39 pm

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  I am having the same problem. Can someone help us?

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  kathrynwp · Staff · Nov 8, 2012 at 7:12 pm

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  Thanks for the report.

  katjamintokyo – are you using IE9 when you experience the problem? When you say “imported images” – do you mean any image you upload or are you referring to something else?

  provelopassion – could you please let me know what browser and version you’re using? If you’re not sure, you can go here and copy what it says under Web Browser: http://supportdetails.com/

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  provelopassion · Member · Nov 8, 2012 at 8:02 pm

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  Hi, yes, I typically use IE9. Yesterday I opened my WordPress account using Google Chrome, and voila, the crop window / function appeared in the appearance / header function and the edit image function. It used to come up all the time with IE9. Stopped about a week ago or so.

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  provelopassion · Member · Nov 8, 2012 at 8:02 pm

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  Thank you for the reply.

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  kathrynwp · Staff · Nov 9, 2012 at 3:43 pm

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  Thanks for reporting this issue with cropping headers in IE9 – we are looking into it and will report back.