Is there a way to chat with a customer service rep? I cannot find that anywhere on the site
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I need to talk with someone from WordPress about questions I have regarding changing the domain name. I have found discussions about domain name changes in the forums, but I would really benefit actually communicating with someone live. Is that possible?
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You only created this WordPress.com account minutes ago. What is the address of the WordPress.com hosted site you need help with? There is no phone support here at WordPress.com but email and Livechat is available with staff if you have a paid plan. If your unnamed site is hosted elsewhere then you’d need to approach your host for advice.
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I want to keep everything the same on our site, but have purchased a new domain name on godaddy (our current domain name is through godaddy) — I think this should be a very straightforward move, but since I have not done it before I need more guidance than a more experienced admin.
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That site isn’t hosted here at WordPress.com so you’re asking in the wrong place I’m afraid.
Domain Name: MCHSPAC.COM
Registrar: GoDaddy.com
Name Server: NS.NET10.NET
Name Server: NS1.NET10.NETYou could reach out to your host and/or register an account at the support forum for sites using the wordpress installation
https://wordpress.org/support/forums/ -
Sorry, I am a novice and am confused. Is Name Server: NS.NET10.NET the host then? I thought that since I do all of the site building on wordpress, that makes it the host site.
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