Is there a way to get help from a person? This isn't working.

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  fcwaters · Member · Nov 1, 2012 at 7:54 pm

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  Is there a way to talk to a person?
  Blog url: http://fcwaters.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  raincoaster · Member · Nov 1, 2012 at 8:03 pm

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  Over the phone? WP.com staff don’t do phone support but some consultants like me do. Be aware that the response time of the forum is better than most phone support. I’ve already responded to your other question, for instance. https://en.forums.wordpress.com/topic/accidentally-hit-an-upgrade-button-for-my-blog-want-to-purchase-package-help?replies=2#post-1057558

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  timethief · Member · Nov 1, 2012 at 8:03 pm

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  There are no zombie Volunteers. We are all human beings and the way we talk to each other is by typing into forum threads. This is a peer support forum where Volunteers and Staff work cooperatively to deliver WordPress.com support. Volunteers answer most questions and Staff monitor. When Volunteers cannot provide the required support we flag threads for Staff attention.

  There is no phone support here. If you have purchased an upgrade then you can contact Staff directly using this link http://en.support.wordpress.com/contact/ If you have not purchased an upgrade then simply post what you need help with into a forum thread.

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  timethief · Member · Nov 1, 2012 at 8:06 pm

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  @raincoaster
  I feel a post coming on … I don’t usually rant but I’m on the verge.

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  raincoaster · Member · Nov 1, 2012 at 8:24 pm

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  Don’t rant. Set a price and blog about it. A hundred bucks an hour for talking on the phone isn’t bad.

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  timethief · Member · Nov 1, 2012 at 8:26 pm

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  I’m sorely tempted to do that.

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  raincoaster · Member · Nov 1, 2012 at 8:27 pm

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  Do! It! I’m sure staff would be thrilled to have someone to hand off that work to.

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  fcwaters · Member · Nov 1, 2012 at 8:29 pm

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  OK. Thanks.

  I’m new to this. Didn’t know my question would evoke so many feelings. But I appreciate the responses for those of us who don’t know.

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  timethief · Member · Nov 1, 2012 at 8:33 pm

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  Indeed but who will be handed off? I’m not keen on working with anyone who wants to be a blogger but who cannot or will not follow written instructions.

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  timethief · Member · Nov 1, 2012 at 8:37 pm

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  @fcwaters
  On the bottom of your Admin page you will find a link to the Learn WordPress.com blogging Tutorial prepared by Staff. http://learn.wordpress.com/
  The support documentation is all found at the Support link http://en.support.wordpress.com which is also on the bottom of your Admin page.
  http://en.support.wordpress.com/introduction/
  http://en.support.wordpress.com/getting-more-views-and-traffic/

  Do you have any remaining issues? Please post them here if you do.