Is there actually ANYONE at wordpress who actually HELPS users?
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What the hell. It’s like a labyrinth of uselessness. How the heck do I actually get real support from someone?
The blog I need help with is: (visible only to logged in users)
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These are our support options http://en.support.wordpress.com/help-support-options/
This is a peer support forum where Staff and Volunteers work together cooperatively to provide WordPress.com support. Volunteers answer the majority of all support questions and when we cannot provide support we tag threads for Staff assistance.
Speak up here please as there is no phone support, and emailing support Staff means it takes longer to get an answer than posting to the support forums does.
We are happy to answer your WordPress.COM questions right here in this thread. Please simply post exactly what you need help with into this thread, knowing there’s rarely ever a question posted here that has not already been asked and answered.
Exactly what is it that you need help with please?
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Here are some basics I will share with you.
re: front page error message found on every new .wordpress.com blog
Nothing Found
It seems we cannot find what you are looking for. Perhaps try a search?There is nothing wrong with your site. By default the front page of the blog is the only page that will display all published posts on it. As soon as you publish a post not a page the front page error message and searchbox that appears on every new WordPress.COM blog will be gone. http://en.support.wordpress.com/post-vs-page/
For creating a post see here http://en.support.wordpress.com/posts/#publish-a-new-post
For creating a page see here
http://en.support.wordpress.com/pages/#create-a-new-page
To create a custom menu see here http://en.support.wordpress.com/menus/
To add your Pages into your custom menu see here http://en.support.wordpress.com/menus/#adding-pagesFor editing see:
http://en.support.wordpress.com/posts/edit-posts-screen/
http://en.support.wordpress.com/pages/edit-pages-screen/On the bottom of your Admin page you will find a link to the step by step Learn WordPress.com blogging Tutorial prepared by Staff. http://learn.wordpress.com/
See also the “Video Quick Start” tutorial http://en.support.wordpress.com/video-quick-start/
The support documentation is all found at the Support link http://en.support.wordpress.com which is also linked to on the bottom of your Admin page.
Every theme has a detailed description page that provides set up instructions and a live demo site.
Example:
https://theme.wordpress.com/themes/edin/
http://edindemo.wordpress.com/ -
My actual site is http://www.theroadelectric.com – not theroadelectric.wordpress.com
I can log in as admin http://theroadelectric.com/wp-login.php
but don’t seem to have a wp account linked to that url. When I attempted to allow JetPack access, I was unable to log on. This site was created by a friend. Could it be under his account?
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Hi there,
We provide support only for blogs provided and hosted by WordPress.COM. That site is not hosted here and you are posting to the wrong support forum.theroadelectric.com is hosted by Media Temple
WHOIS
IP Address: 72.47.230.112
Name Servers:
ns1.mediatemple.net
ns2.mediatemple.net -
WordPress.COM and WordPress.ORG are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
Some JetPack solutions are here http://jetpack.me/support/
Others are in the JetPack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpackIf you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the Theme support forums there.
However, if you can’t find help at either one then you can file a JetPack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
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Well, this certainly doesn’t encourage me to pay for hosting, which I had intended to do. I was just trying to get things sorted out. Not sure what to do now, thanks.
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