Is there another way I can pay to renew my blog?
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My new credit card has not arrived from Australia – don’t know why. Both my debit cards have been refused – don’t know why. I cannot pay with Paypal because I live in Turkey. Can I pay by direct debit? Or can I just suspend my blog without losing it, till my credit card arrives? Is there any other method I can use to pay? Or any solution so I do not lose my blog? Please? Thank you.
The blog I need help with is: (visible only to logged in users)
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Hi there!
I suggest looking into Bitcoin as well, as we do accept that as currency:
http://en.support.wordpress.com/bitcoin/Bitcoins can be bought in Turkey, so you shouldn’t have any trouble with this.
I hope this helps! Please let us know if you have any other questions. Thanks much!
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Dear Robyn
Thank you very much. I have taken your advice and purchased Bitcoins. However, when I try to pay my subscription with Bitcoin, I keep getting ‘Webpage cannot be displayed’. I have been trying for hours, but every time I choose Bitcoin as the method of payment, this is what happens. Do you know why? I only have one day left to pay, and I do not want to lose my blog.
I hope you can help. Thank you. Christine.
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Dear Robyn
Thank you very much. I have taken your advice and purchased Bitcoins. However, when I try to pay my subscription with Bitcoin, I keep getting ‘Webpage cannot be displayed’. I have been trying for hours, but every time I choose Bitcoin as the method of payment, this is what happens. Do you know why? I only have one day left to pay, and I do not want to lose my blog.
I hope you can help. Thank you. Christine.
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Hi Christine,
Can you tell me if you’re running into the issue when you click the Bitcoin tab, or when you select “pay with Bitcoin?”
If it’s the latter, could you try to complete this transaction with another browser, such as Firefox? Let me know how that works for you.
Also, if the issue is happen when you click to pay, it very well might be a conflict you’re having with Bitcoin. Can you confirm that you have a Bitcoin wallet (like this one: https://www.coinbase.com/) set up? Your browser *may* be looking for a wallet, and not finding it.
Finally, I don’t want you to worry that your Premium upgrade will expire. I’ve pushed the expiration date to October 31, 2014, while we’re figuring out the problem!
Looking forward to hearing from you. Thanks very much.
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Dear Robyn
Thank you very much for the extension. That is a load off my mind. Please forgive my ignorance. I am not a bit tech savvy.
1. I have no problem when I click the Bitcoin tab, but the problem occurs when I select ‘Pay with Bitcoin’.
2. I have a Bitcoin wallet set up in LocalBitcoin.com. Is that right?
3. I don’t know how to use another browser such as Firefox. Can you advise? Again, please excuse my ignorance.
4. Are you sure I cannot do something simple like a bank transfer?
Thank you very much. Christine.
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Hello Christine!
1. I have no problem when I click the Bitcoin tab, but the problem occurs when I select ‘Pay with Bitcoin’.
This is good to know, it sounds as if the issue is occurring between your browser and Bitcoin’s interface, rather than at WordPress.com. The Bitcoin support forum may be able to help you complete this transaction. I would leave a note there.
https://bitcoin.org/en/community
You’ll opt for BitcoinTalk Forum → Technical Support.
2. I have a Bitcoin wallet set up in LocalBitcoin.com. Is that right?
This sounds correct. I see that Bitcoin has these links to set up your wallet:
https://bitcoin.org/en/choose-your-wallet
Did you use one to set your wallet up?
3. I don’t know how to use another browser such as Firefox. Can you advise? Again, please excuse my ignorance.
No problem at all! You can simply download your Chrome browser here:
Follow the install instructions, and you should have any trouble at all! I would try this solution FIRST, as it’s the easiest and may clear up all your issues immediately.
4. Are you sure I cannot do something simple like a bank transfer?
Unfortunately, we don’t allow for bank transfers.
Again, like I said, do not worry. We will help you figure this all out :) Wishing you the best.
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Dear Robyn
Thank you for trying to help me. Unfortunately, I was not able to resolve the problem with Bitcoin and I don't know why. However, someone intervened for me and paid with his credit card on my behalf.
But thank you anyway.
Christine Champion
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Christine,
Sorry to hear about the inconvenience with Bitcoin! I am really glad to hear you had someone who could lend you his credit card in the meantime. I’m thrilled your site is safe and sound.
If I can help with anything else, please don’t hesitate to drop me a note. All the best to you.
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