Is there direct support other than this forum?

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  tirnaelectronics · Member · Jun 19, 2017 at 9:04 pm

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  I need to unlink my .com and .org accounts, but after no response from the forums I need to contact wordpress directly.

  The blog I need help with is: (visible only to logged in users)

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  vaidehisingh · Member · Jun 19, 2017 at 9:35 pm

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  Hi @tirnaelectronica,

  This forum can help with the queries regarding any website hosted on WordPress.com.

  For WordPress.org, you may post your queries here: https://wordpress.org/support/

  Can you please share your exact query regarding your website hosted on WordPress.com along with its link? I will be willing to help, if I can. :)

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  gemmacevans · Member · Jun 20, 2017 at 11:10 am

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  Hi tirnaelectronics,

  I can see you are using Jetpack to connect your self hosted WordPress.org site to your WordPress.com account. Is this the connection you would like to remove?

  Once I know more, I’ll be happy to help.

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  tirnaelectronics · Member · Jun 20, 2017 at 4:11 pm

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  I don’t see why my Jetpack account should be involved in this. Is Jetpack the one thing that links my self hosted wordpress.org site to my wordpress.com account, otherwise I don’t want to do anything to Jetpack that has an adverse affect on my activities?

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  gemmacevans · Member · Jun 20, 2017 at 4:43 pm

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  Hi tirnaelectronics,

  Is Jetpack the one thing that links my self hosted wordpress.org site to my wordpress.com account

  Yes, that’s correct! Without Jetpack, your WordPress.org site would be completely separate from your WordPress.com account. By that I mean you won’t be able to manage the site from your WordPress.com account.

  If this isn’t the connection you would like to remove, please give me some information about what you would like to do.

  Thanks!

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  tirnaelectronics · Member · Jun 21, 2017 at 2:44 pm

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  Please remove the connection then. Thank you for all your help!

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  gemmacevans · Member · Jun 21, 2017 at 2:56 pm

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  Hi tirnaelectronics,

  You’re welcome — I’ve removed the connection for you now :)