Is there something wrong with the customizer?

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  rsatkinson · Member · Mar 19, 2013 at 3:26 am

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  The theme customizer is not loading. When I click “customize” (in the dashboard), it loads a blank white screen with the sidebar that says “Loading design tools…” — but it never changes after that. I have tried logging out/in, refreshing the page, deleting cookies, using three different browsers, and none of these things have resolved the issue. Is there something wrong with the customizer?

  The blog I need help with is: (visible only to logged in users)

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  goblincrazy · Member · Mar 20, 2013 at 12:48 pm

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  If you use custom design and modify CSS it won’t save if you are using the free account.

  You will need to upgrade your account.

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  justpi · Member · Mar 20, 2013 at 12:53 pm

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  @goblincrazy: pforsich is talking about the Customizer tool in Appearance > Themes, not about CSS editing.

  @pforsich: This is probably a browser issue, but you don’t really need the tool: it simply brings together various options that are already available via the main dashboard sidebar (you upload a header image in Appearance > Header, set a static page as your front in Settings > Reading etc). What exactly are you looking for?

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  rsatkinson · Member · Mar 20, 2013 at 2:11 pm

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  @justpi, that’s what I was looking for, thanks! I needed to set a static page, and I found the settings you mentioned. Thank you for the help!