is this free site

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  moontearsca · Member · Mar 14, 2019 at 12:37 am

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  what is the charge for $17

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  neverbenn · Member · Mar 15, 2019 at 5:13 pm

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  Hello @moontearsca!

  It appears you are currently logged in under a new account, so be sure to log in with the account that created the site in order to see your current subscriptions. Once you are logged in with the main account that is linked to the charges, you can check your Purchases page to view any active subscriptions. You can also cancel services and request a refund on this page.

  This support doc has a lot of good info about managing your purchases and payments: Manage Purchases, Renewals & Cancellations

  If you do have a WordPress.com site, Staff will need the URL/site name to help. If you don’t have a WordPress.com site, or there are other issues, feel free to post below with more information.

  Best of luck!

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  themagicrobot · Member · Mar 15, 2019 at 6:08 pm

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  Another place to check is here: https://wpchrg.wordpress.com/

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  neverbenn · Member · Mar 15, 2019 at 6:09 pm

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  Ooh nice! Adding that one to the toolkit. Thanks @themagicrobot!