Is WordPress a total rip-off???

  • Unknown's avatar
    juliayyman · Member ·

    You could help by actually having an ‘expert’ help rather than having me see their pictures and if they are on line. This is not helping me at all.
    I own a premium site.I own the site juliaweismanwrites.com. It is a WordPress site. I am completely annoyed right now because WordPress says I don’t own a site.
    I canceled 2 sites today: no.legacy.so.rich.as.honesty.com was the primary one. My entire purchase history and all other information was erased. I cannot get in through either email, but I can bring up the site. This is completely annoying, and an error on the part of WordPress, but now I can’t get through to anybody because I supposedly don’t own the site I own. I paid for a premium site.

  • staff-totoro · Staff ·

    Hi there,

    I do not see any sites under your @juliayyman WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

    Is it possible you created your site under a different login?  I can confirm that juliaweismanwrites.com is registered in our system but under a different login, and not under your @juliayyman account.

    If you log out of this account, and instead log in to your other account, you should be able to access juliaweismanwrites.com without issue.

    If you do not recall the password for your other account, you can reset it here: https://wordpress.com/wp-login.php?action=lostpassword

    If you do not recall the details of your other account, you can email us directly at passwordhelp[at]wordpress[dot]com and our account recovery team can verify your purchase information and help you regain access to your other account.

    Hope this helps!

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