Issue accessing my admin URL

  • Unknown's avatar

    Can’t access my dashboard as my hosting site subscription overlapped and site is down.

    But i have a new host and want to migrate but not able to access for required migration info as in WP Admin URL which i can’t acess but can log into WP account . Below is the image displayed when i click on my WP My Site.

    Then on pressing the Changer Visibility this page shows on my wordpress blog account which confirms a hidden site on wordpress, but not sure if this has the backfiles to my website ? ( which if i can access my new hosting company can use to set up)

    On clicking my blog name i am sent to the former host page Blue Host. ( image below) and host has informed they dont have back up.

    Not sure how to proceed i am hoping to get the files from WP if possible .

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Sounds tricky. I’ve pinged the mod.

  • Unknown's avatar

    Hey, @joetoronka!

    Hello! 👋🏼

    I checked your site, and it looks like it is a self-hosted WordPress site, not hosted on WordPress.com (you can read about the differences here: https://wordpress.com/support/com-vs-org/).

    By the way, your site is hosted with Bluehost: https://whohosts.pro/josephtoronka.com.

    💡 Please note — this forum is for WordPress.com sites, and we can’t provide help for self-hosted WordPress sites.

    I suggest asking your question in the WordPress.org support forum:

    A great community of WordPress.org users can probably help you out there.

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