Issue – Added Words/Symbols to Email Subscribers

  • Unknown's avatar
    stampingnono · Member ·

    Below is an example of what is included in the email that is sent to my subscribers. The title of my blog post contains additional words/symbols. Why is this happening only in the emails. The title in my blog post is correct. Issue seems to occur only in the email.
    Example of Issue in Email: Stampin’Up! Daisy Garden

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there stampingnono, could you please get a screenshot of what you’re seeing? I’m afraid it didn’t translate properly in the forums.

    Here’s how to get a screenshot:
    https://wordpress.com/support/make-a-screenshot/

    Then upload it here:
    https://wordpress.com/media

    And then update us and we’ll take the next steps.

  • Unknown's avatar
    stampingnono · Member ·

    Hey there, as requested I took a screenshot of the email my subscribers receive. In the picture, you will notice the title is all jacked up (my technical term) LOL!

    Thanks for giving me instructions on how to upload the screenshot.

    Regards,
    Teresa

  • fstat · Staff ·

    Are you pasting the posts from another app (e.g. MS Word)? It appears that the formatting of the title (bold) is carried over, which is why those <strong> tags are displayed.

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