Issue changing theme

  • Unknown's avatar
    easypeasydiyblog · Member ·

    I’m trying to activate a different theme and it’s not letting me. I’m getting an error stating to contact support. Please advise

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    You’ve posted to the free support forums for websites hosted here at WordPress.com. Since your site is not hosted with us, we’re limited in what we can help with and advise. But I can get you pointed in the right direction to get help.

    You should reach out to your host Bluehost for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you find and fix this problem when you try to switch themes.

    If you still have trouble, please reach out to the WordPress community for guidance:

    https://wordpress.org/support/forum/how-to-and-troubleshooting

    I hope that helps!

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