Issue Importing Theme

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  faisalalmutairi · Member · Nov 5, 2022 at 11:27 am

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  Greetings, I just bought a theme but when I try to import the Zip file I receive this error: ‘There has been a critical error on this website’. I’ve tried multiple times but all I get is the same error.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Nov 5, 2022 at 11:44 am

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  You can’t import a third party theme onto the wordpress;com platform unless you upgrade to the Business Plan.