Issue inserting galleries

• 

  thartman6667 · Member · Jul 30, 2018 at 9:12 pm

  • Copy link
  • Add topic to favorites

  Hello,
  I am having an issue adding galleries to stories on WordPress.
  When I try to add a gallery I can select the pics etc, but when I click the button to insert the article everything freezes up.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Jul 30, 2018 at 9:14 pm

  • Copy link

  Are you referring to https://taylorhartmannet.wordpress.com/?

  Staff will require specifics to be able to assist you.

  Are you running the latest version of your browser?

  Please act on all the tips here https://en.support.wordpress.com/browser-issues/ first.

  • Make sure you are running an up to date browser version found at http://browsehappy.com
  • Make sure you have both JavaScript and third-party cookies enabled https://en.support.wordpress.com/third-party-cookies/#how-do-i-enable-third-party-cookies.
  • Disable any adblocker browser add-ons and all browser extensions and add-ons.
  • Try clearing your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
  • Try using another browser.

  If you are not successful please post this specific info here:
  (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/

  Then type modlookinto the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.