Issue Installing Theme

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  faisalalmutairi · Member · Nov 5, 2022 at 11:29 am

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  Greetings, I just bought a theme but when I try to import the Zip file I receive this error: ‘There has been a critical error on this website’. I’ve tried multiple times but all I get is the same error.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Nov 6, 2022 at 9:59 pm

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  Hi –

  Thanks for getting in touch. Can you send me a link to the theme? Then I’ll be able to get you pointed in the right direction for help.