Issue Mapping a Subdomain

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  bigexchangeorl · Member · Nov 5, 2014 at 8:13 pm

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  Hello – I have a domain with godaddy.com and want to set up the blog I have through your service to be under the subdomain: news.big-exchange.com.

  Can you give me an idea of how to accomplish this or point me to a resource that explains it? I have looked at: http://en.support.wordpress.com/domains/map-subdomain/ but it’s not working.

  Thanks!

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Nov 5, 2014 at 8:26 pm

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  Hello there!

  Please tell me if you’ve already set up your CNAME record for your subdomain through GoDaddy.

  If not, take a look at GoDaddy’s support page and click, “Adding or Editing CNAME Records.”

  https://support.godaddy.com/help/article/680/managing-dns-for-your-domain-names

  Once that’s done, we can set up the mapping to your subdomain.

  Thanks so much!

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  bigexchangeorl · Member · Nov 5, 2014 at 8:56 pm

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  Hiya! Yes, the CNAME is already set up on GoDaddy.

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  thatrobyn · Member · Nov 6, 2014 at 7:12 pm

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  Hey again!

  Thanks for the info. That’s great.

  The problem is occurring as you’ve mapped your blog directly to the domain: big-exchange.com. However, you’ll want to map your WordPress.com blog to your subdomain, news.big-exchange.com.

  My suggestion is to cancel your current mapping here:
  https://bigexchangeorl.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  Once that’s done, you can map your WordPress.com site directly to the full URL, news.big-exchange.com..

  Let me know how that works out for you, and if I can help further.

  Thanks so much!