Issue on refund of my hosting plan

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  ncollage · Member · Dec 13, 2023 at 9:41 am

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  Good Afternoon,

  I’ve already canceled my hosting subscription. Its was rejected by your end, and now when I attempt to cancel again, it indicates that there’s no refund policy in place. I initially canceled within 15 days.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  dragstor · Member · Dec 13, 2023 at 12:03 pm

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  Hi there! 👋🏼

  I’ve already canceled my hosting subscription. Its was rejected by your end, and now when I attempt to cancel again, it indicates that there’s no refund policy in place. I initially canceled within 15 days.

  I checked your account and noticed your refund was issued on 2023-12-05.

  💡 Remember that depending on the banks processing it, the refund may take up to 15 business days to settle into your account.

  💳 Credit card refunds could take 1-2 billing cycles to appear in the statement.