Issue with 2 pages

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  daisytn2901 · Member · Sep 26, 2023 at 6:46 pm

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  HI there,

  I done the most recent update on my wordpress website and ever since 2 of our page have stopped working. We have a hotel and restaurant which on those 2 page we show our menus.

  1 of them are our standard menus and the other is special events menus.

  before the update they both had menus in them so that you select a subheading and it previews that menu relevant to that time of occasion.

  Ever since the update, we cannot edit the pages with elementor or view them once the elementor plug in is activated.

  We have had to compromise and do a rubbish version of those while we wait to get the issue resolved.

  when we try to edit with elementor it say ‘There has been a critical error on this website. Please check your site admin email inbox for instructions’

  Our site admin died suddenly and we havent got access to his emails although we have tried putting (email visible only to moderators and staff) through as the site administrator for well over a year and we have never received an email confirming the change so that has also caused issues as it says in forums that i need to access that in order to ‘recover’ the pages.

  I have been non stop stressed and worrying the last 3 days as I cannot for the life of me figure out why it isn’t working.

  I really hope that someone can help me resolve the issues we have going on here as these pages are very important for the revenue of this business.

  I hope to hear back from you, many thanks daisy

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)