Issue with changing user role

• 

  onemoreprince · Member · Feb 2, 2019 at 12:10 pm

  • Copy link
  • Add topic to favorites

  I am trying to change a user from the admin (let say x) to editor role but not able to do so.

  Background: I logged in the website as ‘X’ then added my self as a new user (as admin) on that site. Now with my id now I am trying to change ‘X’ role to the editor.
  Then I am getting an error saying ‘There was an error updating @xx’

  The blog I need help with is: (visible only to logged in users)

• 

  onemoreprince · Member · Feb 2, 2019 at 12:42 pm

  • Copy link

  The blog I need help with is https://dainikkhojkhabar.live
  not onemoreprince.wordpress.com

• 

  justjennifer · Member · Feb 3, 2019 at 6:37 am

  • Copy link

  So you registered the site here under username account “X”? If so you’ll need to transfer ownership of the site and any upgrades to your current account “onemoreprince” before you can change the user role for “X” to something else.

• 

  onemoreprince · Member · Feb 3, 2019 at 6:39 am

  • Copy link

  Thanks for the response, I got the concept of ownership on WordPress.com site.

• 

  justjennifer · Member · Feb 3, 2019 at 7:27 am

  • Copy link

  Thanks for the update. :)