Issue with Credit Card payments
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Also, is there a number that we can call you on please? I need to upgrade to Premium urgently!! My trial period expires May 22. Thanks.
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Can I pay via a debit card from my bank in Jamaica? It is Scotiabank Jamaica.
It looks like Scotiabank Jamaica uses Visa for their debit cards. We normally have no issues with Visa.
Also, is there a number that we can call you on please? I need to upgrade to Premium urgently!! My trial period expires May 22. Thanks.
We do not offer support over the phone right now, but I’m happy to help you with any questions. You can also try visiting our contact form, where Live Chat representatives may be available:
Since you’re on the free trial of Premium, once the trial is complete you’ll automatically be charged for Premium using the card you signed up with. You can update your credit card details here if you want to use a different card:
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Thanks, it was actually a problem at our end which is now sorted. I am all signed up for Premium now. Thanks for your prompt response! :-)
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Dear Sirs,
Like a lot of potential users I am having problems paying for a domain on your fine site.
No credit cards issued by banks in Sweden nor the UK are accepted. Have tried both MasterCard and Visa.
Please advise on your current status with solving the problems described in this “thread”.
Yours faithfully,
Fredrika Nordin
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Hi Fredrika,
With many countries we’re not able to accept locally issued cards. If your bank will issue you an International card, these typically process without issue. But if you do not have an international card, the easiest solution is to setup an account with Paypal and select that payment method during checkout.
-Alex G.
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Hello Folks,
I’m marking this as resolved, since I was able to do payment via Paypal.
Thanks,
George
- The topic ‘Issue with Credit Card payments’ is closed to new replies.
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