Issue with Discounted Items Pricing

  • Unknown's avatar
    indiatree12 · Member ·

    Hello,

    This morning we received two woocommerce orders with the same item on sale- one item correctly showed the discount and one didn’t. I have built the discount into the variation, and it seems to be working fine except for the rare order where it doesn’t. We can’t figure out what makes these orders different but every time we run a sale there’s at least one order where this happens. I have both orders we received this morning as an example.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    We can primarily help with WordPress.com questions on this forum. Since your question is specific to WooCommerce on a WordPress.org site, you’d want to contact WooCommerce support for help.

    I see that you sent in a support request, and a response was sent to you recently. Could you check the response and reply to the email if you still need further help?

    Thanks!

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