Issue with domain

  • Unknown's avatar
    sagolia023 · Member ·

    I created my domain sarahagolia.com through wordpress and I just cancelled the domain(and got refunded). However, when I remake a website under the same domain, it says the domain is taken.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • fstat · Staff ·

    Hi there,

    Are you considering using your domain again on your WordPress.com site, or do you have plans to use it on a different platform?

    If you’d like to keep it here on WordPress.com, I can send you a link to pay for the domain only, and then I’ll get it restored for you. Just remember that, in this case, it will only redirect to your free WordPress.com address. To make the domain the primary address people see when they visit your site, you’ll need to upgrade to one of our plans.

    Now, if you’d rather use it somewhere else and don’t mind waiting a few days, your domain should become available again by early next week. Then, you’ll be able to register it directly with the provider where you want to use it. If you don’t want to wait, I can still restore it manually for you, as mentioned above, and then help you point it to the other provider.

    Just let me know what works best for you.

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