Issue with domain after trying to make a change

  • Unknown's avatar
    risemediabyryanne · Member ·

    I previously paid for a domain for a year and was charged for it and tonight I tried to make a change to it seeing that there was a domain name that was available that better fit my business and now my site is gone, domain is changed but I no longer own any domain names

    Site: (email visible only to moderators and staff).
    WP.com: Yes
    Correct account: Unknown

  • aleone89 · Staff ·

    Hello there,

    Happy to help you with this.

    Ok can you tell me the domain you’re looking to use please?

    This will help to determine next steps with getting everything back on track.

    Many thanks.

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