Issue with Domain Renewal Payment Method

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    jerry1314jimmy · Member ·

    Dear WordPress Support Team,

    I purchased a domain through WordPress, but I’ve been unable to renew it because my payment method is unavailable. Could you please help me resolve this issue? Here are the details:

    The domain renewal payment repeatedly fails.
    My saved payment method shows as ‘unavailable’ during checkout.
    I’ve confirmed the card details are correct and contacted my bank, but they confirmed no issues on their end.
    Could you check if there’s a technical problem or restriction on my account? Please advise on how to proceed.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

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