Issue with Domain Transfer and Repurchase
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Dear WordPress Support Team,
I hope this email finds you well. I am writing to bring to your attention an issue I encountered with a domain I had purchased through WordPress. I would appreciate your assistance in resolving this matter.
Here are the details of the problem I encountered:
Domain Purchase and Transfer: I purchased a domain through WordPress intending to transfer it to another website. However, when I attempted to initiate the transfer process, I encountered difficulties. The system would not allow me to transfer the domain to the desired website.
Domain Deletion and Unavailability: As a result of the transfer issue, I decided to delete the domain from my WordPress account with the intention of repurchasing it. I assumed that by deleting the domain, it would become available for repurchase. However, I am now facing the problem that the domain appears to be unavailable for repurchase.
Expired Domain and Pending Payment: It’s important to note that the domain had already expired, and a new payment was pending to renew it. Despite the expiration and the pending payment, the domain remains unavailable for repurchase.
Considering the circumstances, I kindly request your guidance on the necessary steps to make the domain available for repurchase. I would like to resolve this issue promptly so that I can proceed with repurchasing the domain and transferring it to my desired website.
I understand that technical difficulties can arise, and I appreciate your support in helping me navigate this situation. If you require any additional information or clarification, please do not hesitate to let me know.
Thank you for your attention to this matter, and I look forward to your prompt assistance in resolving the domain availability issue.
Yours sincerely,
Fiona Barnhart
(email visible only to moderators and staff)
WordPress Account Username: @fionacbaWP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hello!
I wanted to let you know that your message has been posted on a public support forum. This means that both your original post and any subsequent replies will be visible to others. You can find the discussion thread at:
https://wordpress.com/forums/topic/issue-with-domain-transfer-and-repurchase/?view=all
In order for us to provide you with the most accurate advice and assistance, we kindly ask you to specify which domain you are referring to. Once we have this information, we will be able to offer more tailored guidance.
Thank you for understanding and reaching out to us!
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