Issue with dropdown mega menu

  • Unknown's avatar
    v143202 · Member ·

    Hi, there is an issue with the dropdown mega menu under ‘Our services’ on the menu tab. When I hover over it, the dropdown appears for awhile and then disappears. Is there a way to fix this? Thanks!

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    divyaab · Member ·

    Hi There,

    Could you please share your website’s URL so that we can assist you in the right direction?

  • Unknown's avatar
    v143202 · Member ·

    Hi, it’s http://staging.hostpixelmechanics.com/prudencesecurity/

    thanks!

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    Thanks for the link! That site is not hosted by us at WordPress.com. On this forum, we primarily help with free WordPress.com sites. Your site uses the WordPress.org software and is hosted elsewhere.

    There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it well: WordPress.com vs WordPress.org.

    If you aren’t using a plugin specifically for the mega menu, I’d suggest reaching out to theme support for help with it. The visual elements of the site are handled by the theme so if something is not working as expected, your theme support can help you with it.

    I see that you’re using a theme called woodmart – if you purchased this theme, you can get in touch with their support team for assistance with it.

    If you are using a specific plugin to add the mega menu functionality to your site, you can contact the plugin support for assistance with it.

    You can also post on the WordPress.org support forum for general guidance: https://wordpress.org/support/forums

    Regards

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