Issue with logging into account?

  • Unknown's avatar
    kristicozza · Member ·

    Hello,

    I was using wordpress to handle my site a few years back but I cant seem to login, I need to pull some information down off the site. It made me create a new account just to submit a question. I cant find a phone number or a live chat. Not sure if my account was hijacked or just deleted or what?

  • Unknown's avatar
    dkmyta · Member ·

    Hey there,

    What is the URL for the website you are attempting to get access to?

    There is no phone support available for WordPress.com and live chat is only available to upgraded plan members. If we are unable to figure out a solution to your issue you can always tag modlook in the right sidebar tags section to get the attention of a staff member.

    For further information on the Account Recovery process please review the following documentation: https://en.support.wordpress.com/account-recovery/

    Hope this helps,

    Cheers

  • The topic ‘Issue with logging into account?’ is closed to new replies.