Issue with media library

  • Unknown's avatar

    Since a week, our website has a problem with the media library.

    While all the media is still there, we cannot search for images when adding a image in a post.

    When we click on ‘choose featured image’ all the recent images showing up. But when we search for an image, nothing is found. When we click on a random image, all the attachment details like the name are gone. That seems the cause that we can not search.

    We already have
    – updated wordpress
    – deactivated all the plugins to check if thats the cause (only buddypress not deactivated)

    Is there anyone who knows this problem and have a solution?

    thanks!

  • Unknown's avatar

    Some extra details:

    When we clikck on ‘media’ in the WordPress dashboard, all the images shows up with a name. It is only when you will add an image in a post. Then we can’t search, and it seems the cause is that the name of the images is gone there.

    I hope someone can help me

  • Hi there, could you let us know the URL of the site you’re having trouble with?

  • Unknown's avatar
  • Hello there,

    This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

    Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:
    https://wordpress.org/support/forums/

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