Issue with order form

• 

  dianakhomyn · Member · Oct 20, 2020 at 1:15 pm

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  Hello!

  My website on WordPress platform – https://nozhy.com.ua/

  I have an issue with order form.
  I need your help with the following:
  1) make a backup copy of the website and today’s database.
  2) restore the version of the website that was 3 weeks ago (when everything worked right).
  3) turn off auto update of WordPress and plugins.

  Thank you!

• 

  galois · Member · Oct 20, 2020 at 2:06 pm

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  Hi, @dianakhomyn
  Your site is not hosted here, on WordPress.com, but using the open source WordPress.org software at another hosting provider (Bluehost).

  For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/

  The other option: you can ask the support of your hosting,

  You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/

  Cheers.