issue with out going emails

  • Unknown's avatar
    saminabano · Member ·

    Hi I have built an e commerce website using wordpress . I am facing an issue regarding out going emails. Once the customer purchases our product they are unable to receive customer purchase receipts and and we are unable to see the order placed by the customers. please help !

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • kokkieh · Staff ·

    Hi there,

    What is your URL? The account you’re using to post here does not own any sites on WordPress.com.

    If you’re using the open source WordPress software at another host, please contact support for the ecommerce plugin you’re using directly for help with this.

    For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/

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