Issue with page after updated Theme installed

  • Unknown's avatar
    prilorm29gmailcom · Member ·

    Has anyone had any issue with their page after you installed in a new theme to test? I had my site built (Home, Blog, About, Contact, and etc..) all ready and ready to view. Yesterday I wanted to test a new theme that I was going to use separate from the pages I built, anyways so installed the new theme to view, then i switched it back to the original theme (DIVI) Somehow when I went back to view my pages it’s all messed up, yes idiot me…I’m not sure but it of overwritten my Home page and my Blogs, Plus I am not able to edit my Home page. Any clue how I can setup my home page so that I’m able to edit the page?

    Thanks in advanced

  • Unknown's avatar
    timethief · Member ·

    You cannot use Divi on any wordpress.COM site as it is not found here https://theme.wordpress.com/themes/sort/premium/ It is a third party theme you cannot use on any wordpress.COM site.

    That site is not on our WordPress.COM servers. You are posting to the wrong support forum.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, support docs and support forums, and many people get confused about the two.

    The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

    This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

    Also, note that we do not provide Jetpack support https://jetpack.com/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

    Some Jetpack solutions are here http://jetpack.com/support/

    Others are in the Jetpack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack

    However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/ for app support.

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