Issue with paying for premium
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On my bank account statement it says I payed the £84 for the premium option but it still says I need to buy it again. Help!
The blog I need help with is: (visible only to logged in users)
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Plan renewals are an annual event. Please read this support doc https://en.support.wordpress.com/manage-purchases/#auto-renew
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Please provided the domain URL that you refer and I will tag this thread for Staff assistance.
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Hi bryllblog,
I can see you have already purchased a Premium plan for bryllblog.wordpress.com. There is a copy of the receipt in your Billing History if you need it:
https://wordpress.com/me/purchases/billing
I’ve sent an email to the address on your [Account Settings](https://wordpress.com/me/account) page for more information about the message you are seeing — I’ll follow up with you there.
Thanks!
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