Issue With Payment Screen Not Showing Up

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  bigxrepairs2 · Member · Aug 24, 2023 at 3:30 am

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  When I go to upgrade my Woo Commerce plan, I’m met with a white screen that never loads. I’ve tried making new accounts and using an incognito browser. I’m sure there’s an easy fix to this, obviously it’s not an issue on their end!

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Aug 24, 2023 at 9:42 pm

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  Hi there,

  It sounds like you need help with the WooCommerce plugin but have landed on the support forum for WordPress.com sites instead.

  We don’t offer WooCommerce on WordPress.com (unless you are upgraded to our WordPress.com Business or eCommerce Plan) so we are not your best point of contact, but the good news is that help is available by contacting WooCommerce staff here:

  https://woocommerce.com/my-account/create-a-ticket

  Thanks!