Issue with registering my domain

• 

  zwelimfundisi · Member · Feb 23, 2024 at 1:22 am

  • Copy link
  • Add topic to favorites

  I have issues being able to update payments so we can be able to access our domain name. Please help to unlock/ resolve this

  Self-declared URL: empowered-homes.com
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to moderators and staff)

• 

  staff-oikake · Staff · Feb 23, 2024 at 9:32 am

  • Copy link

  Hi,

  I’ve checked it, and the domain empowered-homes.com is owned by a different WordPress.com account. This domain has been renewed today.

  If you need to gain access to the account that domain the site empowered-homes.com, please use the account recovery form:

  https://wordpress.com/wp-login.php?action=recovery

  Here you have more information about this process:

  

  Recover Your Account

  in WordPress.com Support

  5 min read

  At some point, you may run into a situation in which you’ve lost access to your account. This guide will explain the steps to avoid getting locked out and how to recover your account if you cannot log in. Provide a Recovery Email and SMS Number In the event you don’t have access to your primary WordPress.com contact information, you can provide a backup email and SMS number to verify your

  The account recovery team will be able to help you regain access to this account.