Issue with Shipping Options on Checkout Page

  • Unknown's avatar
    bubblebucakery · Member ·

    Hello, I noticed that even after entering the address on the checkout page, it still shows the message ‘There are no shipping options available. Please ensure that your address has been entered correctly, or contact us if you need any help.’ I have checked that the shipping zone is currently set to ‘Rest of World,’ and this issue was not present before. Could you please advise on how to resolve this?

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hello!

    Thank you for reaching out. To assist you effectively, we’ll need some additional information.

    Firstly, could you please provide the address you’re using for testing purposes?

    Secondly, it would be helpful if you could take a screenshot of your shipping zones page and attach it to your reply in this thread using the Image Block. This will allow us to review your shipping settings to ensure they are configured correctly.

    If you have any other questions or concerns, feel free to let us know. Otherwise, we’ll be standing by for your response!

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