issue with the theme , not supporting woocommerce my account and few other plugin

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  revathi05 · Member · Oct 9, 2022 at 1:43 pm

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  the site is already build based on marketing theme , So Now I’ve add products and other things are fine … but few registeration page and lost passwords are not working as expected . how to resolve this issue . I need to use the existing theme only .
  with default theme all woocommerce is working fine but I may need to rebuild the entire site which is not recommendable in our view cause its time consuming.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  helper-heroponriki · Member · Oct 10, 2022 at 2:23 pm

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  Hi there:

  I’m not showing any WooCommerce integration nor a paid WordPress.com plan under your account that would allow the use of WooCommerce, so I assume your site is not hosted with us at WordPress.com. Since your site is not hosted with us, we’re limited to what we can help with and advise. But I can get you pointed in the right direction to get help.

  If WooCommerce is working with one of their recommended themes, the problem lies with your custom theme and you would need to have your theme developer review how it’s set up and add the correct code for it to work properly. WooCommerce has a theme developer guide here that can help:

  https://woocommerce.com/document/woocommerce-theme-developer-handbook/

  Note that WooCommerce does not support troubleshooting or the development of custom themes, so this is not something their support can help with.

  If you still have trouble, please reach out to the WordPress community for guidance:

  https://wordpress.org/support/forum/how-to-and-troubleshooting

  I hope that clarifies things!